Elevate Your
Business Communication with All-in-One Business Communication Suite.

Seamlessly manage calls, SMS, emails, and team messaging—all in one platform! The Universell Communication Module transforms the way businesses connect with customers and collaborate internally.

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Elevate Your 
                            Business Communication with All-in-One Business Communication Suite.
Engage Customers

Engage Customers

Increase response rates with calls, SMS, and emails.

Close More Deals

Close More Deals

Keep leads warm and move them through the sales pipeline.

Maximize Team Productivity

Maximize Team Productivity

Faster internal communication for quick decision-making.

Never Miss an Opportunity

Track every conversation and follow up with precision.

Why Choose Universell ?

It supports seamless integration, reliable connectivity, advanced security features, multiple communication protocols, ensuring compatibility with various systems and industries. With its user-friendly interface and robust performance, it enhances efficiency and reduces downtime.

Why Choose Universell?
Built for Businesses

Built for Businesses

Ideal for SMBs, call centers, and remote teams.

Affordable & Scalable

Affordable & Scalable

Flexible pricing that grows with your business.

Seamless CRM Integration

Seamless CRM Integration

Syncs effortlessly with your sales & customer management tools.

Secure & Reliable

Secure & Reliable

Enterprise-grade security for safe communication.

Top Features

Business Calling

Business Calling

  • Check Purchase one or more dedicated business phone numbers.
  • Check Automatically assign extensions for employees.
  • Check Handle multiple calls with an intuitive call management UI.
  • Check Create and make calls to specific groups or departments.
  • Check Send calls to another number by forwarding calls to another number.
  • Check Host conference calls for easy communication with customers and teammates.
  • Check Easily transfer an ongoing call to a teammate to ensure customers get the right support without interruptions.
  • Check Stay organized, follow up on missed calls, and monitor communication patterns for better customer service.
  • Check Universell lets users pick a phone number based on location or toll-free preference.
SMS & Email Integration
SMS & Email Integration

SMS & Email Integration

  • Check Send SMS for marketing & reminders.
  • Check Integrate your custom email via SMTP.
  • Check Track sent, received, and unread messages.
  • Check Choose from a variety of ready to use SMS Templates for quick and effective messaging.
  • Check Seamlessly register with 10DLC and get verified to start sending messages.
Team Messaging
Team Messaging

Team Messaging

  • Check Real-time team communication for better collaboration.
  • Check Create chat groups & share files instantly.
  • Check Seamless CRM integration.
Contact Management
Contact Management

Contact Management

  • Check  View, edit & add new CRM contacts.
  • Check  Keep customer data centralized and organized.
Call Reporting
Call Reporting

Call Reporting

  • Check Track calls for actionable insights.

How It Fuels Your Business Growth

More Conversations = More Conversions

More Conversations = More Conversions

  • Instantly connect with leads & customers through calls, SMS & emails.
  •  Increase engagement with automated follow-ups.
Sales Pipeline on Autopilot

Sales Pipeline on Autopilot

  • Keep track of leads, opportunities & follow-ups.
  • Integrate with CRM for real-time updates.
Sales Pipeline on Autopilot

Faster Closures, Higher Revenue

  • Quick internal collaboration means faster decisions.
  • Track performance, improve response times, and close deals efficiently.
Sales Pipeline on Autopilot

Real Metrics, Real Results

  • 86% of business failures are due to poor communication.
  • 80% of customers expect instant responses from businesses.
  • SMS has a 98% open rate, ensuring your messages get noticed.

Who Should Use This?

Sales Team

Sales Team - Close more deals, faster.

Customer Support

Customer Support - Increase satisfaction & loyalty.

SMBs & Startups

SMBs & Startups - Scale communication without extra costs.

How It Works

1

Sign Up

How it works

Get started in minutes with an easy setup.

2

Choose Your Business Number

How it works

Pick a number that fits your brand.

3

Connect & Communicate

How it works

Make calls, send messages, and collaborate effortlessly.

4

Track & Optimize

How it works

Monitor communication logs for better performance.

Frequently Asked Questions

Our platform is ideal for professionals, teams, and organizations looking for reliable and secure communication solutions. It’s designed to adapt to varying communication needs, from quick messaging to in-depth collaboration.

Our module supports text chat, group messaging, voice calls, and video conferencing. Additionally, it offers file sharing and screen sharing capabilities to enhance collaboration during meetings.

Security is a top priority. The module uses industry-standard end-to-end encryption and regularly updated security protocols to ensure that all communications remain private and protected.

Absolutely. The module is designed to be fully responsive and accessible on both desktop and mobile platforms, ensuring you can stay connected on the go.

If you have any questions or need assistance, our support team is available via live chat, email, or through our detailed help center, ensuring that you can get help quickly.

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